1. Booking & Consultation Fee
All appointments are arranged via WhatsApp.
Any consultation fee charged is redeemable against the cost of treatment.

2. Mobile Service
Treatments are provided at the client’s chosen location.
Clients must ensure a clean, safe, and suitable environment for treatment.
We reserve the right to refuse treatment if the environment is deemed inappropriate or unsafe.

3. Cancellations & Rescheduling
A minimum of 48 hours’ notice is required to cancel or reschedule an appointment. Cancellations made with less than 48 hours’ notice, or if the client is unavailable or fails to provide access at the agreed appointment time and location, will result in the forfeiture of the €50 booking deposit.

4. Treatment Suitability
All treatments are subject to consultation and medical assessment.
We reserve the right to decline treatment if it is not clinically appropriate or in the client’s best interest.

5. Results Disclaimer
Individual results may vary.
No specific outcomes or results can be guaranteed.

6. Medical Disclosure
Clients must provide complete and accurate medical history.
Failure to disclose relevant information may affect treatment safety and outcomes.

7. Professional Status
All treatments are performed by a qualified, insured medical doctor and carried out in accordance with strict medical and ethical standards.

8. Liability
We are not liable for complications arising from:
• Undisclosed medical conditions
• Failure to follow aftercare instructions

9. Product Sales
All products are subject to availability.
Products are non-refundable once opened or used.
We are not responsible for misuse or incorrect application of products.
Clients are responsible for ensuring suitability prior to purchase.

10. Data & Confidentiality
All personal and medical information is handled in accordance with our Privacy Policy.